Square One Insurance offers a modern, customizable approach to protecting your home, vehicle, and belongings. This guide provides essential insights into Square One home insurance, including its unique pay-for-what-you-need model and digital-first platform. We explore Square One car insurance availability, tenant and renters insurance options, and how to obtain a Square One insurance quote. With details on coverage features, provincial availability, and contact information, this overview helps you make informed insurance decisions.
Square One Insurance has established itself as a leading digital-first insurance provider in Canada since its founding in 2011 . Based in Vancouver, British Columbia, the company offers a modern approach to protecting what matters most—your home, your vehicle, and your belongings. Unlike traditional insurers with rigid, prepackaged policies, Square One empowers customers to customize their coverage, paying only for what they actually need . This guide provides essential information about Square One's insurance products, how to obtain quotes, and key features to consider in 2026. This information is for educational purposes only and does not constitute an endorsement of any specific insurance product.
Square One was founded by a team of experienced insurance professionals who recognized that most homeowners have different needs when it comes to coverage . Traditional "one-size-fits-all" policies often leave customers paying for protection they don't require while lacking coverage for items that matter to them. Square One solves this by letting customers build policies from the ground up.
The company operates as an online-first provider without brick-and-mortar locations, passing overhead savings directly to customers through competitive pricing . Policies are underwritten by The Mutual Fire Insurance Company of British Columbia (Mutual Fire), a member of the Property and Casualty Insurance Compensation Corporation (PACICC), which provides additional security for policyholders .
Square One holds an A+ rating from the Better Business Bureau (BBB) with relatively few complaints, reflecting its commitment to customer satisfaction . The company boasts outstanding customer reviews, with a 4.9/5 star rating on Google and a 4.7/5 star rating from over 51,000 verified reviews across platforms . HelloSafe reports an exceptional 4.8/5 rating from over 71,000 reviews for Square One's car insurance specifically .
Square One home insurance is the company's flagship product, offering comprehensive protection for various property types including detached houses, semi-detached houses, condos, townhouses, rental properties, and vacation properties .
Customizable Coverage: Unlike traditional insurers that lock customers into set policies, Square One lets you decide what to insure and for how much . This means you won't get stuck paying for coverage you don't need. You can add protection for specialty items like bicycles, jewellery, or electronics while skipping unnecessary extras.
Included Protection: Many coverage items that other insurers charge extra for are automatically included in Square One policies. For example, sewer backup protection—often an expensive rider with traditional companies—comes standard . Policies also protect against common perils like break-ins, fires, windstorms, and water damage without additional charges .
Interest-Free Monthly Payments: Most insurance companies charge 2-4% interest for monthly payments or offer discounts for annual prepayment. Square One allows monthly payments with no interest or extra fees, making budgeting easier .
No Long-Term Contracts: You can change your policy or cancel at any time without being locked into a year-long contract. The only cost is a Minimum Retained Premium (MRP)—the first $50 of your premium is nonrefundable if you cancel before reaching that amount .
24/7 Emergency Claims: Square One provides a 24/7 hotline for emergency claims, with a dedicated adjuster assigned to each case for personalized service . You can track claims online and expect a two-hour emergency response when needed .
Condo owners receive protection for their unit's interior, personal belongings, and improvements. For renters, square one tenant insurance and square one renters insurance cover personal property against fire, theft, and damages, plus additional living expenses if the rental becomes uninhabitable . Savings Grove lists Square One renters insurance starting at $15/month nationwide, with customizable options tailored to individual needs .
Home insurance square one is available in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, and Quebec . Average rates start at approximately $68 per month, though policies can be as low as $12-15/month depending on coverage selections and location . MyChoice named Square One the "Best Overall" home insurance provider in Ontario for 2026, based on its high online rating and comprehensive protection .
Square One car insurance launched in 2023 and is currently available in Ontario and Quebec . Like their home policies, auto insurance follows a modular, customizable approach.
Drivers can build policies from the ground up with all provincial mandatory coverages plus optional add-ons :
Core Components:
Third-party liability ($200,000 to $2 million+)
Accident benefits
DCPD (Direct Compensation Property Damage)
Optional Coverages:
Collision coverage
Comprehensive coverage (fire, theft, vandalism, natural disasters)
All perils coverage
Loss of use (rental vehicle)
Roadside assistance
Waiver of depreciation for new vehicles
Damage to non-owned vehicles
Standard deductibles are $500 for collision and $300 for comprehensive, but these can be customized to fit your budget . Discounts are available for anti-theft devices and winter tires.
Square one auto insurance holds an exceptional 4.8/5 rating from over 71,000 verified reviews . Claims are managed online with dedicated adjusters, and straightforward total loss payouts typically process within 2-3 weeks.
If you have a home insurance policy with Square One, you can bundle it with car insurance for additional savings, though car insurance availability is currently limited to Ontario and Quebec .
Obtaining a square one insurance quote is simple through their digital platform:
Visit the Square One website or download the mobile app from Google Play
Enter your information and coverage preferences
Customize your policy limits, deductibles, and add-ons
Receive your quote instantly
Purchase online with a credit card—no phone calls required
For assistance, you can reach Square One at:
Phone: 1-855-331-6933 (toll-free)
Email: info@squareone.ca
Mail: Square One Insurance Services Inc., 1410-650 Georgia St W, Vancouver, BC V6B 4N8 Canada
Live support is available evenings and Saturdays in most provinces, though Quebec support is limited to standard business hours .
To file a claim:
Log into your online account
Click the "claims" tab
Select your policy and click "Report a new claim"
For emergencies, someone will contact you within two hours; otherwise, expect response within one business day
True customization: Pay only for what you need
No interest on monthly payments: Unlike most competitors
Digital-first experience: Quotes, purchases, claims, and policy changes all online
24/7 emergency claims: Dedicated adjusters for personalized service
Outstanding customer ratings: 4.8-4.9/5 across multiple platforms
No long-term contracts: Cancel anytime with minimal fees
Bundling available: Home and auto discounts in eligible provinces
Regional availability: Home insurance limited to six provinces; car insurance only in Ontario and Quebec
Single insurer: Policies come from Mutual Fire only—no comparison shopping within Square One
No in-person service: Fully digital, which may not suit everyone
Car insurance fees: Monthly payment finance fee applies (unlike home policies) and two months' premium required upfront
Cancellation fee in Ontario: For car insurance policies
Roadside assistance: Optional extra, not included
Aviva offers prepackaged policies with higher coverage limits but likely costs more and may include coverage for items you don't possess . Square One's pick-and-choose approach lets you customize while avoiding unnecessary extras.
Apollo Insurance provides similar customizable online policies but is newer (launched 2019) and limited to Ontario, Alberta, Manitoba, Nova Scotia, and Saskatchewan . Square One has broader availability and longer operating history.
Unlike brokers such as YouSet that compare quotes from multiple insurers, Square One offers products from a single carrier (Mutual Fire) . This means you won't see side-by-side comparisons, but you benefit from deep expertise in their specific products.
Square One is particularly suitable for:
Digitally savvy customers comfortable managing policies online
Budget-conscious individuals seeking competitive rates
Renters and condo owners needing customizable protection
Homeowners with unique coverage needs who want to avoid paying for unnecessary extras
New drivers looking for tailored car insurance
It may not be ideal if you:
Prefer in-person agent interactions
Live outside Square One's service areas
Want to compare quotes from multiple carriers in one place
Need bundled insurance in provinces without car insurance availability
Square One Insurance offers a refreshing alternative to traditional insurance companies, combining digital convenience with genuine customization. Whether you need squareone home insurance, square one car insurance, or square one renters insurance, the company's pay-for-what-you-need approach ensures you're not overpaying for coverage.
With outstanding customer ratings, interest-free monthly payments, 24/7 emergency claims, and no long-term contracts, Square One has earned its reputation as a top choice for Canadians seeking modern insurance solutions. The company's "Best Overall" designation from MyChoice for 2026 reflects its strong position in the market .
To explore your options, obtain a square one insurance quote online or call their customer service team. By understanding your coverage needs and comparing Square One's offerings with other providers, you can make an informed decision that protects what matters most.